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SHIPPING AND RETURNS

Shipping Policy

  • 1-5 business days to process pre-made items and crystals

  • 1-10 business days to create & process custom-made items

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AND
 

  • 3-5 business days in shipping time for customers in the United States

  • 2-3 weeks in shipping time for International customers

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All timings are approximate depending on stock, shipping carriers and other factors. If you have any questions about your order, please reach out to us on our Contact page.

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International orders: Recipients are responsible for all import duties, taxes, and fees required by their country. If these fees are not paid, the carrier may discard the shipment. Please note that international orders are non-refundable.

Return & Exchange Policy

If you're not completely satisfied with your purchase, we encourage you to reach out to us with any questions or concerns—we’re here to help and will do our best to make it right.

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Please note: Due to the custom nature of our products—especially personalized and crystal items—all sales are final for safety and hygiene reasons. We recommend reviewing product photos, descriptions, and customer reviews before placing your order. If you have any additional questions, feel free to contact us.

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International orders: Recipients are responsible for all import duties, taxes, and fees required by their country. If these fees are not paid, the carrier may discard the shipment. Please note that international orders are non-refundable.

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